Step-by-Step Guides
Tutorials & User Guides
Everything you need to know about buying tickets, downloading pass images, and validating gate entries.
1. How to Purchase & Download Ticket Passes
- Browse available events on the home page and click "Book Ticket".
- Complete your checkout via Paystack (Mobile Money or Credit Card).
- Once payment succeeds, your high-definition digital ticket pass is generated instantly.
- Click "Download Pass" to save the complete pass directly to your phone's photo library.
2. How to Host & Publish a Live Event
- Sign in to your TickeX account and click "Host An Event".
- If your account is not yet an Organizer, submit your organization details for fast 24h approval.
- Fill in the event title, category, date, venue location, price (or Free), and cover photo URL.
- Publish your listing to go live instantly for attendees worldwide.
3. How Gate Scanning Works at Venue Entry
- Gate security staff open the built-in TickeX mobile camera scanner on any smartphone.
- Point the camera at the attendee's digital pass QR code.
- The system validates the pass in under 1 second, marking it as used to eliminate ticket duplication.